Vietinbank Call Center is a portal that supports all products and services for customers without having to go directly to the counter to contact. So when there are any requests, questions or complaints, which hotline number can customers using BIDV's services contact?
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About Vietinbank
The Vietnam Joint Stock Commercial Bank for Industry and Trade in English is Vietnam Joint Stock Commercial Bank for Industry and Trade, abbreviated as Vietinbank. Vietinbank was established and put into operation on March 26, 1988 with its head office at 108 Tran Hung Dao, Hoan Kiem District, Hanoi.
After more than 30 years of continuous efforts to build and develop, Vietinbank currently has 155 branches and more than 1000 transaction offices in 63 provinces and cities nationwide; 7 member companies; 3 career units.
Vietinbank is the first and only Vietnamese bank that currently has 2 branches in Frankfurt and Berlin - Germany. In addition, Vietinbank also has representative offices in Laos, Myanmar..
According to the assessment, Vietinbank is the bank that develops the strongest brand value, belongs to the top 5 largest banks in Vietnam and the Top 300 most valuable banks in the world. Currently, Vietinbank provides a wide range of modern financial products and services, bringing international standards to Vietnamese banks.
Vietinbank Call Center 24/7
Customers who have any questions or need support about products or services or have complaints about service quality can directly contact Vietinbank's switchboard at the 24/7 customer care hotline number which is:
Note:
- After calling the switchboard number you will receive an automatic greeting and instructions. You press 1 to select Vietnamese language and if you are a VIP customer press 8 for instructions.
- Charges will be calculated from the time the switchboard picks up the phone. Fee is: 1,500 VND/minute
- Call center to support customers 24/7, including holidays and Tet.
How to Call Vietinbank's Customer Care
The function keys when contacting Vietinbank customer care are as follows:
- Key 1: To listen to instructions in Vietnamese.
- Key 2: Support card lock.
- Key 3: Meet customer service staff.
- Key 4: Look up foreign currency price information.
- Key 5: Find out the price of gold, diamonds and corporate gifts.
- Key 6: Listen to product and service information.
- Key 7: Reflecting on ethical violations and violations of the law by officials and employees working at VietinBank.
- # key: To hear back the information.
Other Vietinbank Customer Care Contact Channels
Vietinbank Working Time
| Day | Bright | Afternoon |
|---|---|---|
| Monday | 08:00 - 12:00 | 13:00 – 16:30 |
| Tuesday | 08:00 - 12:00 | 13:00 – 16:30 |
| Wednesday | 08:00 - 12:00 | 13:00 – 16:30 |
| Thursday | 08:00 - 12:00 | 13:00 – 16:30 |
| Friday | 08:00 - 12:00 | 13:00 – 16:30 |
| Saturday | Close the door | Close the door |
| Sunday | Close the door | Close the door |
Vietinbank Switchboard Phone Numbers At Some Branches
In addition to the central switchboard number, Vietinbank also has the hotline numbers of each branch in Hanoi, Ho Chi Minh and other provinces across the country to support customers, especially when the central switchboard contact is overloaded.
Hotline Vietinbank Ho Chi Minh
| Branch | Address | Phone number |
| Ho Chi Minh City Branch | 79A Ham Nghi, Nguyen Thai Binh ward, District 1. | 028.38297266 |
| Branch 1 – Ho Chi Minh City | 93-95 Ham Nghi Street, Nguyen Thai Binh Ward, District 1. | 028.3821.0089 |
| Branch 2 – Ho Chi Minh City | 222 – 224 Phan Dinh Phung, Ward 1, Phu Nhuan District. | 028.3995.1933 |
| Branch 3 – Ho Chi Minh City | 461–465 Nguyen Dinh Chieu; 41, 39E, 39D Cao Thang, Ward 2, District 3. | 028.3839.8371 |
| Branch 4 – Ho Chi Minh City | 57-59 Ben Van Don, Ward 12, District 4. | 028.3943.3907 |
| Branch 5 – Ho Chi Minh City | 279-287 Tran Phu, ward. 8, District 5 | 028.3855.2613 |
| Branch 6 – Ho Chi Minh City | 635B Nguyen Trai, Ward 11, District 5. | 028.3856.1755 |
| Branch 7 – Ho Chi Minh City | 346 Bui Huu Nghia, Ward 2, Binh Thanh District. | 028.3551.1240 |
| West Saigon Branch – Ho Chi Minh City | Lot 20, Song Hanh Street, Tan Tao Industrial Park, Binh Tan District | 028.3750.7534 |
| Saigon South Branch | 23 Nguyen Huu Tho, Tan Hung Ward, District 7 | 028.5412.2974 |
Hotline Vietinbank Hanoi
| Branch | Address | Phone number |
| Ba Dinh Branch | 34 Cua Nam, Hoan Kiem district | 024.3845.2826 |
| The Hanoi branch west | 8 Ho Tung Mau, Mai Dich, Cau Giay | 024.3763.0492 |
| Nam Thang Long Branch | 421 Hoang Quoc Viet, Cau Giay District, City. Hanoi. | 024.3754.3480 |
| Chuong Duong Branch | 32, lane 298 Ngoc Lam, Long Bien district | 024.3873.5055 |
| Dong Anh Branch | Group 4, Dong Anh town, Dong Anh district | 024.3883.3915 |
| Dong Da Branch | 183 Nguyen Luong Bang, Quang Trung Ward, Dong Da District | 024.3552.8888 |
| Hai Ba Trung Branch | 285 Tran Khat Chan, Hai Ba Trung district | 024.3971.8226 |
| Hoan Kiem Branch | 1st, 2nd and 4th floors, building at 25 Ly Thuong Kiet street, Hoan Kiem district | 024.3826.7112 |
| Hoang Mai Branch | Floor 1, 2, 3, No. 25 Tan Mai Street, Hoang Mai District | 024.3664.8358 |
| North Hanoi Branch | No. 441 Nguyen Van Linh, Phuc Dong Ward, Long Bien District | 024.3875.3169 |
| Thanh Xuan Branch | Interior Area, Nhan Chinh Ward, Thanh Xuan | 024.3557.8860 |
| East Hanoi Branch | 284 Ha Huy Tap, Yen Vien Town, Gia Lam | 024.3878.2040 |
| Hanoi City Branch | No. 6, Ngo Quyen, Hoan Kiem district | 024.3934.9590 |
Vietinbank Provincial Call Center
| Branch | Address | Phone number |
| An Giang Branch | 270 Ly Thai To, My Long Ward, City. Long Xuyen, An Giang province. | 0296.383.2428 |
| Bac Kan branch | 15, Truong Chinh Street, Bac Kan Town, Bac Kan Province. | 0209.381.2289 |
| Bac Giang Branch | Viet Thang Building, residential area 2, Hoang Van Thu street, Xuong Giang ward. | 0204.385.4111 |
| Bac Lieu branch | 1 Hai Ba Trung, Ward 3, City. Bac Lieu, Bac Lieu province. | 0291,399.9979 |
| Bac Ninh Branch | 31 Nguyen Dang Dao, Suoi Hoa Ward, Bac Ninh City, Bac Ninh Province. | 0222,381.0939 |
| Da Nang branch | 218 Nguyen Van Linh, Vinh Trung Ward, Thanh Khe District, City. Danang. | 0236,369.1345/ 0236,369.1066 |
| Dien Bien Branch | 07, Tran Dang Ninh street, residential group number 4, Muong Thanh ward, Dien Bien Phu city, Dien Bien province. | 0215.373.7578 |
| Ha Nam Branch | 211 Le Hoan Street, Quang Trung Ward, City. Phu Ly, Ha Nam province. | 0226,385.2832 |
| Hai Duong Branch | 1 Hong Quang Street, Nguyen Trai Ward, City. Hai Duong, Hai Duong province. | 0220,385.2280 |
| Hai Phong Branch | 36 Dien Bien Phu, May To Ward, Ngo Quyen District, City. Hai Phong. | 0225.385.9895 |
| Thua Thien Hue Branch | 02 Le Quy Don, Phu Hoi ward, City. Hue, Thua Thien Hue province. | 0234,382.2869 |
| Ba Ria - Vung Tau Branch | 10 Trung Trac, Ward 1, City. Vung Tau, Ba Ria - Vung Tau Province. | 0254.385.6822 |
Instructions to Look Up Vietinbank Switchboard Numbers
To be able to look up the free Vietinbank switchboard number, customers can follow the steps below.
- Step 1: To look up you need to access Vietinbank Branch Network
- Step 2: Select the category to look up such as: Branch or ATM list
- Step 3: Choose a category by your city and county
- Step 4: See the results displayed
Functions of Hotline Vietinbank
Vietinbank switchboard is a hotline number dedicated to customer care services, ensuring the best and fastest support for customers with functions such as:
- Query information about card services, account opening, card activation instructions, card loss report, card lock notification.
- Query transaction information.
- Register or cancel SMS Banking services, Internet BankingCredit card service…
- Consulting and providing detailed information about all products quick loanservices, preferential programs of Vietinbank.
- Resolve all questions and complaints of customers when using Vietinbank's services.
- Query foreign exchange rates, savings interest rates, loan interest rates.
Contact Vietinbank Customer Service Hotline What should be noted?
Some things customers need to keep in mind when contacting Vietinbank's call center are:
- When you call the switchboard, you will receive greetings and instructions automatically
- The fee for calling Vietinbank Customer Care Center is 1,500 VND/minute
- Vietinbank's call center supports customers 24 hours a day, 7 days a week, including holidays and Saturdays and Sundays
- Have personal information ready to confirm the account holder when calling the support switchboard. Account problems, the bank only supports the owner of that account.
Conclusion
Thus, through the above article, customers already know the customer care hotline number Vietinbank switchboard 24/7 operation is 1900 558 868 or 024 3941 8868. Customers can call the hotline of each branch where they live for the fastest support.
Information is edited bin: lamchutaichinh.vn
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