Locked Vietcombank ATM card is a very common problem due to many different reasons. However, How to open a locked Vietcombank ATM card online It's very simple, follow the steps to open and renew your locked card in the article below.
The reason why Vietcombank ATM card is locked
In fact, there are many reasons why Vietcombank ATM card is locked as follows:
- Customers forgot their password and entered the wrong password many times, leading to the ATM card being locked. There are two cases of forgetting the password that is when making transactions at ATMs and when operating through the application on the phone.
- Overdue children are also a reason why the card is blocked. If you don't want your ATM card to be locked out when it's due, you'll need to notify your bank to make the expiration close to the expiration date.
- The card has not been used for a long time, making Vietcombank mistakenly think that if you don't use that card anymore, it will automatically block the card. In addition, if the ATM card has no transactions within a year, it will be blocked.
- If you use an ATM card to withdraw money at an ATM of another bank and that bank does not link up with Vietcombank, it will easily lead to the card being locked immediately.
- In many cases, the authorities ask the bank to block your card due to some special reason, you need to contact the bank for assistance.
- Another reason is that the cardholder does not properly store the card, leading to the card being blurred and damaged, making it impossible for the ATM to recognize the card, then the card may also be locked.
How to know that Vietcombank card is locked?
To check if your Vietcombank card has expired or not, do one of the following:
Check online on VCB DigiBank
You just need to log in your account to VCB DigiBank application, find the card section. The system will display all information related to your card such as: card number, expiration date, card status, etc. If the card is displayed as being locked, you can contact our switchboard. Vietcombank for card opening support.
Call Vietcombank's switchboard
The fastest way to check if your Vietcombank card is still active is to call Vietcombank directly to look up. However, you need to pay attention that you must provide all the information required by the operator such as: ID card/CCCD number, card number, etc., so that the staff can identify you as the cardholder before giving the results of the check. assist.
Check at ATM
If your Vietcombank card has expired and is locked, when you put it in the ATM, it will display a message that the transaction failed due to a card error or the card information has expired. If it is an ATM of Vietcombank, it may swallow the overdue card to help the bank recover the card.
Check directly at the bank
For accurate information about your ATM card, please bring it to the nearest Vietcombank transaction office or branch to check. In case the card is overdue but you still want to use it, please notify Vietcombank staff to carry out the renewal procedure for your card.
The fastest way to open a locked Vietcombank ATM card
There are 2 most effective ways to open a locked Vietcombank ATM card as follows:
Open a locked Vietcombank ATM card at the bank
You bring your CCCD or ID card together with your ATM card to the nearest Vietcombank branch or transaction office to open a locked Vietcombank ATM card. You fill in all the information on the application for opening or renewing the card according to the form given by the bank staff.
Vietcombank's staff will receive the application and help you open an ATM card to continue using it as usual. In addition, if your card is too old, has blurred numbers or letters, it is not eligible for circulation, the bank staff will support you to renew a new card.
Open a locked Vietcombank ATM card online
If you do not have time to go to the bank to open a locked ATM card, you can do it online by following these steps:
- Step 1: First, you log in to the VCB Digibank app or Vietcombank's service website.
- Step 2: On the main screen of the Digibank app, select Manage card services > Other card services.
- Step 3: You select the item Unlock now.
- Step 4: You click on the empty box before the words Agree to the terms of service and click the Continue button.
- Step 5: Enter the OTP that was sent to your phone to confirm unlocking your ATM card.
Is there a fee to open a locked Vietcombank ATM card?
Opening a locked Vietcombank ATM card online or directly at the bank's transaction counter is completely free. However, in cases where the card needs to be re-issued, you will have to pay a new card fee of 50,000 VND. At that time, the balance in your Vietcombank bank account will remain the same, without any changes.
FAQ – Some frequently asked questions about locked Vietcombank ATM card
Can a locked Vietcombank ATM card transfer/receive money?
Receiving and transferring money is mainly related to Vietcombank bank account, does not affect ATM card, so even if your card is blocked, you can still receive and transfer money via banking application as usual.
Will Vietcombank ATM card not be used for a long time?
As mentioned above, if Vietcombank ATM card is not used for a long time, within 1 year without any transactions, the card will be blocked. Even if you don't use your Vietcombank card, your account will still be charged the annual account maintenance fee as usual.
How long does it take to open a locked Vietcombank ATM card?
Opening a Vietcombank ATM card is very quick. As soon as the bank staff receives the customer's request to open the Vietcombank ATM card, the staff will perform the unlocking on the system and after only 20-30 minutes, your card will be opened and used as usual. often.
However, if you need to re-issue a new Vietcombank ATM card, it will take 5-7 days to receive the card. Day time does not include bank holidays.
Conclusion
Here are our shares about the How to open a locked Vietcombank ATM card online Fastest and most effective, hope to have helped you to open your card successfully. In addition, if you have any questions that need assistance, please immediately contact Vietcombank's switchboard number for the fastest support.
The article was edited by: Banktop.vn
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