Techcombank is one of the excellent service banks in the market today with an increasing number of customers using the service. If you have any questions about the service and need advice, just contact Techcombank switchboard for fastest support.
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About Techcombank
Vietnam Technological and Commercial Joint Stock Bank, abbreviated as Techcombank, was established in 1993. After nearly 30 years of construction and development, today Techcombank has a wide coverage system across 45 provinces and cities nationwide with 1 head office, 2 representative offices and 314 transaction points.
Techcombank operates a variety of products and services such as savings deposits, opening transaction cards, business loans, consumer loans, credit card services, international money transfers, and personal insurance. , foreign exchange transactions, international trade operations for businesses...
Techcombank was voted as the best bank in Vietnam by Asia Risk magazine in 2019 based on customer reviews and appraisal board. There are also many other awards such as:
- Top 3 most profitable private enterprises in 2019.
- The bank provides the best solution for small and medium enterprises in 2020.
- The bank that provides the best housing loan product in Vietnam in 2020.
- The bank has the highest ROA ratio in the Vietnamese banking system.
Techcombank Call Center 24/7 Support
Techcombank is rated as the bank with the best customer service quality today. Techcombank has built a customer care center to support 24/7, including holidays, or weekends to assist in solving customer questions, problems, and complaints when using the service.
Techcombank hotline number to support CKHS 24/24
- Personal customer support hotline number: 1800588822
- Call center to support corporate customers: +842439446699
- Call center numbers for international calls: +842439446699
Attention: When calling Techcombank's switchboard, we need to prepare:
- ID number or citizen identification card of the account holder
- Bank account number
- Phone number registered with the Bank
Other Techcombank customer service contact channels
- Email: call_center@techcombank.com.vn (client), Hotrodoanhnghiep@techcombank.com.vn or Wb.support@techcombank.com.vn (enterprise)
- Facebook: https://www.facebook.com/Techcombank
- Address: Lim Tower Building 9-11 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City.
Instructions for Calling Techcombank's Customer Care Phone Number
When calling Techcombank switchboard 1800 588 822 or 1800 588 823 It's free, please click the buttons below to select support:
Select language:
- 1 key: Vietnamese
- 2 key: English
Select the service to support:
- 1 key: Personal customer service
- Movie 2: business customers
- Keys 3: Large corporate customers
- Key *: To listen again
- # key: To return to language selection
Techcombank Customer Service Hotline Phone Number At Branch
In addition to Techcombank's switchboard number, customers can also contact hotlines at branches for the fastest support in case the main switchboard is overloaded and cannot solve their queries in a timely manner.
Techcombank Hanoi Call Center
Head office in Hanoi:
- Address: Techcombank Tower, 191 Ba Trieu, Le Dai Hanh Ward, Hai Ba Trung District, Hanoi
- Phone: +84 (24) 3944 6368
- Fax: +84 (24) 3944 6395
- SWIFT code: VTCBVNVX
In Hanoi, Techcombank has all 83 branches and transaction offices in 18 districts. Customers can contact the hotline numbers of branches in Hanoi according to the following information:
Techcombank Hanoi Branch | Phone number | Address |
Hotline Cau Giay Transaction Office | 0243 226 2765 and 0243 226 2766 | 1/196 Nguyen Van Huyen, group 20, Quan Hoa ward, Cau Giay district, Hanoi city |
Hotline Techcombank Me Linh Branch | (024) 3818 5778 and (024) 3818 5780 | Yen Nhan village, Tien Phong commune, Me Linh, Hanoi |
Hotline Techcombank Dong Anh Branch | (024) 3965 5346 and (024) 3965 5347 | No. 143-145 Block 1B, Dong Anh town, Dong Anh, Hanoi |
Hotline Techcombank Thuong Tin Branch | (024) 3323 4163 and (024) 3323 4164 | House number 132 Ga sub-district, Thuong Tin town, Thuong Tin district, Hanoi city, Thuong Tin, Hanoi |
Hotline Techcombank Son Tay Branch | (024) 3361 8968 and (024) 3361 8768 | 269 – 271 Thong Pagoda, Son Tay, Hanoi |
Hotline Techcombank Tu Liem Branch | (024) 378 05197 and (024) 3780 5200 | 40 Nhon Street, Tay Tuu Ward, Tu Liem, Hanoi |
Hotline Techcombank Thanh Xuan Branch | (024) 3554 2698 and (024) 3554 2706 | 467 Nguyen Trai, Thanh Xuan, Hanoi |
Hotline Techcombank Hoan Kiem Branch | (024) 3942 6868 and (024) 3942 8845 | 97 Tran Hung Dao, Hoan Kiem, Hanoi |
Hotline Techcombank Techcombank Dan Phuong | (024) 3388 7889 and (024) 3388 7456 | 135 Tay Son, Phung town, Dan Phuong, Hanoi |
Techcombank HCM Hotline
Head office in Ho Chi Minh:
- Address: Lim Tower, 9-11 Ton Duc Thang Street, Ben Nghe Ward, District 1, HCMC
- Phone: +84 (28) 3911 6868
- Fax: +84 (28) 3911 6868
- SWIFT code: VTCBVNVX
In Ho Chi Minh City, Techcombank has all 89 branches and transaction offices in 22 districts. Customers can contact the hotline numbers of branches in Hanoi in the table below:
Techcombank branch Ho Chi Minh City | Phone number | Address |
Hotline Techcombank Saigon Branch | (028) 3911 6868 and (028) 3528 7986 | 9 – 11 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City |
Hotline Techcombank An Phu Branch | (028) 3636 6688 and (028) 3636 6689 | No. 159 Hanoi Highway, District 2, Ho Chi Minh City |
Hotline Techcombank Cao Thang Branch | (028) 3832 9881 and (028) 3832 9880 | 65C Cao Thang, Ward 3, District 3, Ho Chi Minh |
Hotline Techcombank Saigon South Branch | (028) 5401 2317 and (028) 5401 2315 | 146-148 Khanh Hoi Street, Ward 6, District 4, Ho Chi Minh City |
Hotline Techcombank District 6 Branch | (028) 3817 0812 and (028) 3817 0816 | 439 Nguyen Van Luong, Ward 12, District 6, Ho Chi Minh City |
Hotline Techcombank Huynh Tan Phat Branch | (028) 3773 3050 and (028) 3773 3052 | 694 Huynh Tan Phat, Tan Phu Ward, District 7, Ho Chi Minh |
Hotline Techcombank Tan Hung Thuan Branch | (028) 3592 1826 and (028) 3592 1829 | 492 Truong Chinh Street, Tan Hung Thuan Ward, District 12, Ho Chi Minh City |
Hotline Techcombank Binh Thanh Branch | (028) 3512 6664 and (028) 3512 4996 | 177 Nguyen Gia Tri Street (former D2), Ward 25, Binh Thanh, Ho Chi Minh |
Hotline Techcombank Le Duc Tho Branch | (028) 5446 7555 and (028) 5446 7666 | 579 Le Duc Tho, Ward 16, Go Vap, Ho Chi Minh |
Hotline Techcombank Phu Nhuan Branch | (028) 5449 9505 and (028) 5449 9506 | Ground floor, mezzanine floor of INTAN building, No. 97 Nguyen Van Troi, Ward 12, Phu Nhuan, Ho Chi Minh |
Hotline Techcombank Tan Binh Branch | (028) 3811 7533 and (028) 3811 7531 | 99A 1-2-3 Cong Hoa, Ward 4, Tan Binh, Ho Chi Minh |
Hotline Techcombank Thu Duc Branch | (028) 3722 5086 and (028) 3722 5085 | 117 Dan Do, Binh Tho Ward, Thu Duc, Ho Chi Minh |
Techcombank Phone Numbers Provinces
Customers in the provinces can also contact the customer service hotlines of the provinces according to the following table:
Techcombank Branches Other Provinces | Phone number | Address |
Hotline Techcombank Thanh Hoa | (0237) 385 8999 and (0237) 372 7086 | Booth No. L1 - 03B and L2 - 11B at Vincom Plaza Trade Center No. 27 Tran Phu, Thanh Hoa, Thanh Hoa |
Hotline Techcombank Da Nang | (0236) 365 5118 and (0236) 365 5455 | Thanh Loi 2 Building, No. 01 Le Dinh Ly, Vinh Trung Ward, Thanh Khe, Da Nang |
Hotline Techcombank Can Tho | (0292)) 376 6669 and (0292) 376 6668 | 45A- 47, 30/4 Street, An Lac Ward, Ninh Kieu, Can Tho |
Hotline Techcombank Hai Phong | (0225) 381 0868 and (0225) 381 0866 | 270 Hoang Van Thu, Bac Giang, Bac Giang |
Hotline Techcombank Bac Giang | (0204) 626 0068 and (028) 3817 0816 | 439 Nguyen Van Luong, Ward 12, District 6, Ho Chi Minh City |
Hotline Techcombank Bac Ninh | (0222) 381 1989 | Booths L1-04 & L2-05 at Vincom Plaza Ly Thai To, Crossing 6, Bac Ninh, Bac Ninh |
Hotline Techcombank Binh Duong | (0274) 384 2422 | 347-349 Binh Duong Boulevard, Chanh Nghia Ward, Thu Dau Mot, Binh Duong |
Hotline Techcombank Quy Nhon | (0256) 382 1444 | 276 Tran Hung Dao, Quy Nhon, Binh Dinh |
Hotline Techcombank Hai Duong | (0220) 389 7183 | 82 – 84 Pham Ngu Lao, Hai Duong, Hai Duong |
Hotline Techcombank Ha Tinh | (0239) 369 8886 | 1st and 2nd floor, Vincom Plaza Ha Tinh, Crossroads of Ham Nghi and Ha Huy Tap streets, Ha Tinh, Ha Tinh |
Hotline Techcombank Nghe An | (0238) 358 8328 | 1st floor, CT1A Handico building 30 Quang Trung, Vinh, Nghe An |
Techcombank Phone Number Lookup Instructions
Step 1: You access the page to look up branches, ATM Techcombank points.
Step 2: You proceed to enter the branch name, then press "Search".
Step 3: Search results will include:
Functions of Techcombank's Customer Care Hotline
Techcombank's Customer Care Call Center was established to support customers 24/7 on issues such as:
- Check the information about the account, card, emergency card lock in case the card is lost/ ATM card swallowed.
- Consulting and answering information about products and services loansupdate the latest information on exchange rates, fee schedules, savings interest rates, ...
- Resolve customer complaints and queries when using the bank's services.
- Lock all international and domestic payment cards
- Swallowed bank card.
- Lock all your registered cards issued by Techcombank
- Lock all E-Banking services and stop linking e-wallets
- F@st Mobile service key
- F@st i-bank service key
- Stop linking all e-wallets
- Change password using SMS banking service – F@st mobipay
- Temporarily locking cards, blocking card spending on the Internet; change the card's daily usage limit; Activate the card
- Subscribe/unsubscribe from active messaging service
- Authorization of card transactions, deauthorization of card transactions
- Other requirements of customers
- Register for Smart OTP Techcombank
Is Techcombank Call Center Customer Service Good?
Techcombank's switchboard is appreciated by many customers because of the following advantages:
- Service throughout 24 hours day and 7 days a week.
- Customers can actively contact anywhere, at any time.
- Professional staff, dedicated customer care.
- Can quickly contact to lock the emergency card when having unexpected problems such as detecting fraud or theft, helping customers to protect their assets even outside of office hours.
- Serving a variety of necessary issues for customers.
- All transactions through the 24/7 Customer Service Center are secured according to regulations.
Notes When Contacting Techcombank Customer Care Call Center
When needing support from Techcombank's switchboard, customers need to prepare in advance or remember their ID/CCCD number, account number or bank card number, phone number to register for banking services, etc. benefit the customer.
Techcombank's switchboard number is applied nationwide, so wherever you are, you can still contact the number provided above.
Conclusion
Techcombank built and established a customer service call center to assist in resolving all questions and complaints from customers about the bank's products and services. Customers can contact Techcombank switchboard 24/7 including holidays and weekends.
Information edited by: lamchutaichinh.vn
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