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When the ATM card is lost, you need to contact the bank to block the card immediately and redo the bank card to be able to continue using it. So what are the procedures to redo a bank card?
ATM cards are more and more widely used in life. Many daily activities such as: going to the supermarket, shopping, eating, beauty, ... can be paid quickly, simply by swiping a card. However, during use, it may be unfortunate that the user will lose or steal the card and need a new card to continue using.
So what is the procedure to replace a lost bank card? Can I withdraw money if my card is lost? How much does it cost to renew an ATM card? Let's find out with alomothe.com now!
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What to do when you lose your ATM card?
ATM card is a card issued by a bank so that customers can perform automatic transactions such as: Money transfer/withdrawal, balance check, account statement, bill payment, etc.
ATM cards come in many varieties, issued for many different purposes and needs. For example: prepaid credit cards, debit cards, credit cards, etc. But any type of card, when issued, must meet ISO 7810 standards.
To minimize property damage, when you lose your bank card, you need to do the following:
- Immediately lock your bank card in one of 3 ways: Directly call the bank switchboard, go to the nearest branch/transaction office or lock the card on the internet or mobile banking for some supported banks.
- After reporting the loss and locking the card, the customer needs to renew the bank card to be able to continue using the automated services at the ATM.
I lost my ATM card, can I withdraw money?
You need it urgently but your bank card is lost, what to do? Is there a way to withdraw money without an ATM card?
Don't worry because you can still withdraw money when your ATM card is lost by:
- Withdraw money at the nearest bank branch/transaction office.
- Some banks such as Techcombank, Vietinbank, etc. have services that support withdrawals by phone without ATM cards. The account holder only needs to use the phone number registered with the bank to confirm and receive the withdrawal code. Then go to the ATM to enter the code to withdraw money normally.
Instructions on how to reset a bank card when lost
As shared at the beginning of the article, when losing a card, customers need to lock the card to better protect their assets and then make a new card. The reworked bank card will be kept the same as the old card number. At the same time, the amount in the card is also kept the same. Therefore, you do not need to worry about losing money when you renew your card.
The bank card renewal procedure is very easy. You just need to bring your ID card/CCCD/Passport to the transaction office/branch of the card-issuing bank where you first opened an account for instructions on the procedure for re-issuing a new card. You need to complete the application form for a new card, pay the card processing fee and receive an appointment to wait for the card to be collected.
In case customers lose personal papers such as ID card/CCCD, they can use the original household registration book or a notarized copy with ID/CCCD number inscribed to re-do the card.
Does it cost money to renew an ATM card?
Most banks are free to make a card for the first time for customers. However, when making a new card due to loss or damage, customers will have to pay a small fee. Fees for card reissuance will vary depending on the bank. Mainly fluctuates in the range of 50,000 - 100,000 VND.
Time to re-issue new ATM card
The schedule for redoing new ATM cards at banks is not fixed. You can request a renewal at any time. Card making time also changes flexibly depending on the size of the branch/transaction office and each time period.
Normally, the bank only takes about 1 week to make and pay the card. However, there are banks where you have to wait 10 days to 2 weeks to receive a new card.
Note: When you come to receive a new card, you must bring an appointment letter to return the card. You should arrive on time or 1-2 days late to make sure the card is available when you come to pick it up.
Above are the sharing of alomothe.com on how to redo a bank card when it is lost. Hope the article has helped you know how to better deal with lost cards. At the same time, understand the procedure, cost as well as time to make a new card to be proactive and save time.
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