Currently, there are many customers who are stuck in this case Can't withdraw money but Vietcombank is still deducted. This means that the customer makes a withdrawal at an ATM. The system has notified you to deduct money from your bank account. But the ATM still won't release money outside.
When customers encounter this situation, they should wait for about 5 to 10 minutes to see if the ATM has a slow cash release error or not. If still nothing happens, and the customer doesn't want to lose money. So, withdrawing money from ATM but not receiving money, can I get it back? Let's have a look at the article below.
Why can't withdraw money but Vietcombank is still deducted
Currently, there are many different reasons that lead to the withdrawal of money, but it is still deducted at Vietcombank. For this case, it happens at many ATMs of different banks. And there are the main reasons as follows:
- The ATM is having a hardware failure and is plagued by a technical error. That's why such a case happened.
- The slot has an error, so the amount you withdraw is stuck in the slot.
- The bank's ATM has a slow release error because customers have made withdrawals many times in a row.
- The bank's notification system has a problem during processing.
Is it safe to withdraw money at a bank's ATM?
As everyone has seen, withdrawing money at the bank's ATM is used by many customers. Because when needing to withdraw money in a bank account, people often go to ATMs to withdraw money. This brings great benefits when you do not need to go to the bank directly like the old traditional ways anymore.
But now there are many tricks of the bad guys at the ATM to take over the property. These tricks are being used more and more sophisticatedly. Therefore, people need to pay attention when making withdrawals at Vietcombank's ATMs. Or at ATMs of affiliated banks.
Currently, many customers have to tell us that when withdrawing money at Vietcombank's ATM. Or at some other bank's ATM and not receive the money. But the system still notices deducting money from the customer's account. This has confused many users. And don't know what to do in such a case.
Can't withdraw money but Vietcombank is still deducted what to do?
To be able to answer everyone's questions about the following, we will guide everyone. How to fix it when making a withdrawal with Vietcombank ATM card but not receiving the money. Please refer to the following instructions.
Withdraw money at ATMs in Vietcombank's banking system
When I made a withdrawal at an ATM of Vietcombank, I did not receive the money. Made many customers feel very uncomfortable, when the transaction was successful. And the system notices that you receive money at the slot, but the money is not released. And your Banking notification system has also shown a deposit notice.
In such a case, you first need to return your account balance information. To be sure the amount has been deducted from your account. Then make a call to Vietcombank's switchboard number. And notify the operator about the problem you are having. Staff will confirm the information and provide solutions for everyone.
Withdraw money at ATMs other than the banking system
So if everyone makes a withdrawal at the ATM of the linked bank, what to do? To solve this problem, you can refer to the following specific instructions.
Refer to method 1:
Customers can go directly to Vietcombank's bank branch. Then notify the bank staff about this incident. After that, Vietcombank's staff will contact the bank managing the ATM where you have withdrawn money before.
The bank will then confirm the information you have provided. If they have identified you withdrawing but not receiving the money. The bank will proceed to refund you that amount.
Refer to method 2:
For this way, people will go directly to the ATM branch of that bank. Then continue to meet with that banker about the problem the customer is having. You will then need to fill in some information on that bank's sample slip. First to be able to identify customer information. The second can confirm the withdrawal error that people are having at that bank's ATM.
Then the bank staff will proceed to confirm the information you have provided to the bank. Please note that verification of everyone's transaction information will take up to 15 days. So when you have informed the bank staff you will have to wait during that time. Once the results are available, the bank will be responsible for informing you as soon as possible.
Some notes when withdrawing but not receiving Vietcombank
If people do not want to have the same trouble during the withdrawal process. Then here are some tips to keep in mind when withdrawing money at an ATM of a bank or affiliated bank. Specifically, please refer to the below.
- When making a withdrawal at the bank's ATM and not receiving the money. Everyone needs to wait a certain amount of time. And you must check your bank account balance information to see if it has been correctly deducted. There are many cases like everyone. But was refunded by the bank shortly after.
- Make withdrawals at ATMs in Vietcombank's system. This reduces your withdrawal costs. And the cases of incidents will be able to be solved more quickly and easily.
- When you can't withdraw your money, but it's still deducted, you can't move it. But stay and wait for about 5 minutes to see if the ATM will release money. If not, you can redo a transaction to see if the ATM is having an error.
- Should use Banking service of Vietcombank. To be able to manage your bank account easily.
Epilogue
The above article will give you information about the case Can't withdraw money but Vietcombank is still deducted. Instructions on how to fix when encountering such errors. With the above information, we hope to help everyone. If you have this question, please leave feedback to be answered and supported by nganhangmobile.com.
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