BIDV Call Center – BIDV Customer Care Hotline 24/7

BIDV has always maintained its position in the top 4 largest banks in Vietnam for many years. Along with that position, the number of customers using the service grows steadily every year. In this article, banktop.vn will instruct customers how to contact BIDV switchboard the fastest. Provide BIDV Hotline, BIDV Customer Service, and BIDV's hotline to answer all service questions.

Let's find out together!

About BIDV bank

What bank is BIDV? BIDV's full name is Joint Stock Commercial Bank for Investment and Development of Vietnam, through many periods of operation with many different names until now, BIDV has always been in the top of the largest banks in Vietnam.

bidv switchboard — BIDV is always in the top of the largest banks in Vietnam

BIDV's field of operation:

Bank with activities for installment loanmortgage loans, credit cards, savings...

Insurance: provides life and non-life insurance

Stock

Financial investment

Refer:

How many numbers is BIDV bank account number?

Instructions to register for internet banking BIDV

BIDV Hotline number to take care of customers 24/7

To meet BIDV's customer service staff, please call the Hotline number: 19009247

Specifically:

Hotline: 1900 9247 (private line, self-identifying priority customers – provided that customers use registered phone numbers)

Customer care call center: 024 2220 0588

hotline bidv — Customers can contact BIDV at the head office

Contact channels BIDV customer care

Other contact channels of BIDV:

Email: bidv247@bidv.com.vn (Support from 7:00 a.m. to 10:00 p.m. daily)

Website: bidv.com.vn (Chat function – support from 8:00 am - 11:30 am and 13:00 - 17:30 am from Monday to Friday, excluding holidays and New Year)

Facebook: facebook.com/BIDVbankvietnam (Support from 8:00am - 11:30am; 1:00pm - 5:00pm Monday to Friday, 8:00am to 12:00pm on Saturdays, Sundays, public holidays and New Year's Eve)

LinkedIn: linkedin.com/company/bidv

YouTube: BIDV

Fax number: (+84-24) 22200399

Head office address: 35 Hang Voi Street, Ly Thai To Ward, Hoan Kiem District, Hanoi City

BIDV bank card center hotline phone number 024 22200588

024 22200588 is the hotline of BIDV at the headquarters in Hanoi. Customers can contact this BIDV switchboard during business hours to be able to meet BIDV customer service staff directly.

Note: Hotline number 024 22200588 should only be used by customers in the Hanoi area. Ideally, customers can contact BIDV's customer service department via the switchboard number 19009247.

Find out the number of Citibank Customer Care 24/7

Toll-free BIDV bank switchboard number at branches

Hotline BIDV Hanoi

BIDV Hanoi Branch	Address	Customer Service Hotline Number
Branch transaction basis 1	Vincom number 191 – Ba Trieu street	042.223.4234
Hong Ha Branch	No. 2A – Dai Co Viet street	046.280.0116
Hoan Kiem Branch	No. 35 – Hang Voi street	042.220.5228
Hai Ba Trung Branch	70 Tran Dai Nghia Street	043.628.4116
Quang Trung Branch	Prime Center Building – 53 Quang Trung Street	043.943.3033
Ba Dinh Branch	No. 18 – Nui Truc street – Ba Dinh	(04) 3726 4014
The Hanoi branch	4B – Le Thanh Tong street	043.825.4609
Dong Da Branch	No. 11C – Cat Linh Street – Quoc Tu Giam Ward	043.830.3939
Tay Ho branch	47 Phan Dinh Phung Street	043.728.5255
South Hanoi Branch	No. 1281 Liberation Road	043.642.2878
Cau Giay Transaction Office	No. 263 – Cau Giay – Dich Vong – Cau Giay – Hanoi City	043.755.6910
Le Van Luong Transaction Office	No. 81 Le Van Luong Street - Nhan Chinh Ward - Thanh Xuan District - Hanoi City	043.773.4431
Nam Tu Liem Transaction Office	1st floor - 21st floor - Le Duc Tho street - My Dinh - Tu Liem - Hanoi	04.320.8668
Thanh Xuan Branch	Center Building – Thanh Xuan Trung – Thanh Xuan – Hanoi	042.221.2866

Customer Care BIDV Ho Chi Minh

BIDV Ho Chi Minh City Branch	Address	Customer Service Hotline Number
Exchange 2	4/6 Vo Van Kiet Street - Nguyen Thai Binh Ward	083.821.4929
South Saigon	No. 01 Dinh Le Street - Ward 12	083.943.5396
Gia Dinh	No. 127 Dinh Tien Hoang Street - Ward 3	083.510.1791
Ben Thanh	No. 85 Bui Thi Xuan Street	083.925.5168
HCMC	134 Nguyen Cong Tru Street - Nguyen Thanh Binh Ward	083.829.0410
Phu Nhuan	No. 203 Hoang Van Thu street	083.844.3532
North Saigon	No. 290 Nam Ky Khoi Nghia street	083.810.7511
Tan Binh	271/273/275 Cong Hoa Street – Ward 13	083.810.7507
East Saigon	33 Nguyen Van Ba Street - Binh Tho Ward	083.722.1118
Saigon	No. 503/505 Nguyen Trai Street - Ward 7	083.855.0330
February Three	No. 452/454 3/2 Street – Ward 12	083.863.3555
Cho Lon	No. 66Bis Ba Hom Street - Ward 13	083.817.2994
West Saigon	1st floor – No. 70 – Lu Gia . street	083.866,9777 VND
BA Ria Vung Tau	No. 24 Tran Hung Dao Street - Ward 1	083.852,266

BIDV bank switchboard numbers in provinces

BIDV branches in other provinces	Address	Hotline number
Hai Duong	No. 2 Le Thanh Nghi Street	032.038.94873
hung Yen	No. 240 – Nguyen Van Linh Street – Hung Yen Province	032.138.63358
Hai Phong	No. 68/70 Dien Bien Phu Street - Hai Phong Province	031.384.1475
Quang Ninh	No. 737 Le Thanh Tong Street - Quang Ninh Province	033.361.1102
peaceful	No. 80B Ly Thuong Kiet Street - Le Hong Phong Ward	036.373.6284
Nam Dinh	No. 92C Hung Vuong Street – Nam Dinh Province	035.036.48634
Thanh Hoa	No. 26 Le Loi Boulevard - Dien Bien Ward - Thanh Hoa Province	037.385.2680
Phu Quy	No. 417 – Tran Hung Dao Street – Tan Phu Block – Hoa Hieu Ward	097.167.7288
Ha Tinh	No. 88 Phan Dinh Phung Street - Tan Giang Ward	039.385.5587
Luong Ngoc Quyen	Group 27, Hoang Van Thu Ward - Thai Nguyen Province	020.838.41697

Instructions to look up the phone number of BIDV's hotline number

To look up details and update the latest PGD, ATM and phone numbers of BIDV's branches, you do the following:

Step 1: Visit BIDV's Transaction Office/Branch/ATM lookup website.

Step 2: Enter an address in the area you want to look up and see the matches.

The returned results will tell you:

Branch namefor example: Sun Thong Nhat.

Address.

Trading hours.

Contact phone.

Shinhan Bank Customer Service Hotline phone number for 24/7 support

Contact forms for BIDV's switchboard

BIDV is one of the banks with the largest number of customers today. Therefore, in order to best support customers, BIDV implements many different forms of customer reception, including:

Hotline BIDV: 1900 9247

Email: Customers can send support requests to email bidv247@bidv.com.vn, the time to receive requests via email is from 8am to 10pm every day.

Fanpage: this is a newly deployed customer care channel. Customers can contact BIDV's Fanpage here

Automatic support channel (IVR): includes pre-set automatic answers when customers call BIDV hotline number

Online chat channel: Customers accessing BIDV's website can directly message the customer service staff on weekdays from Monday to Friday.

What do customers contact BIDV's switchboard for?

Customers contact BIDV hotline for many reasons:

Customers want to check ATM card account balance, credit card balance or want to look up information of recent transactions.

Customers want to know information about interest rates, records unsecured loancredit card limit...

Emergency card lock alert due to lost card.

Customers want to buy life insurance supported by BIDV.

And there are many other reasons for customers to contact BIDV call center. Hopefully through this article, customers can know the functions and fastest way to contact BIDV Customer Care Hotline.

Main function of BIDV customer care phone number

Referring to the switchboard or hotline, we all understand that it is a hotline where customers will be supported with all service questions. Similarly, BIDV switchboard or BIDV Hotline number is the communication channel between customers using services and BIDV's customer care staff.

Consulting and providing information

Provide more information about products and services.

Guide customers to register for services provided by BIDV such as mortgage loans, opening cards, BIDV unsecured loans.

Provide information about BIDV's exchange rate, fee schedule, ATM location, branch network, BIDV savings deposit interest rate.

Interest rate consultation, registration documents, service registration process.

Balance information, account number.

Electronic bill payment service

BIDV supports electronic bill payment, the popular ones are:

Payment for electricity and water services.

Book tickets.

Pay postpaid phone charges.

Money deposit

Transfer money domestically and abroad.

Transfer money via Banking, via ID card.

Transfer money to another bank.

Transfer money at an ATM…

Card service

Support for risks and incidents such as: Swallowing the card, locking the card in an emergency, suspending the use of the bank's services, consulting on opening ATM card BIDV …

Other services

Support and advice on issues of registering for BIDV Online service, automatic fees, interest, savings, registration borrow money online and many other services.

Note when contacting BIDV's toll-free number

Before contacting BIDV's Customer Care Center, you must note the following issues:

Prepare all required information and personal information such as: Card number, ID card, date of birth...

Check the battery status of the phone to avoid disconnection during information exchange.

Prepare a pen and paper, or a device to save important information.

Follow the instructions to go to the relevant department for the fastest support.

Is customer care service through BIDV's switchboard good?

BIDV's switchboard is appreciated by many customers because of the following advantages:

Served 24 hours a day and 7 days a week.

Customers can actively contact anywhere, at any time.

Professional staff, dedicated customer care.

Can quickly contact to lock the emergency card when having unexpected problems such as detecting fraud or theft, helping customers to protect their assets even outside of office hours.

Serving a variety of necessary issues for customers.

All transactions through the 24/7 Customer Service Center are secured according to regulations.

Some questions when contacting BIDV Hotline 24/7

Is there a fee to call BIDV's switchboard?

When contacting BIDV's switchboard number, customers will not incur any costs.

Does BIDV bank switchboard work on Saturdays, Sundays and public holidays?

The answer is YES: In addition to weekdays, the hotline is always available 24/7 including weekends and holidays

Conclusion

BIDV Call Center is considered as one of the best customer care channels in the banking sector today. If you have any questions while using BIDV's services, please contact us immediately for the fastest support.

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