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BIDV Call Center – BIDV Customer Care Hotline 24/7

BIDV has always maintained its position in the top 4 largest banks in Vietnam for many years. Along with that position, the number of customers using the service grows steadily every year. In this article, banktop.vn will instruct customers how to contact BIDV switchboard the fastest. Provide BIDV Hotline, BIDV Customer Service, and BIDV's hotline to answer all service questions.


Let's find out together!


About BIDV bank


What bank is BIDV? BIDV's full name is Joint Stock Commercial Bank for Investment and Development of Vietnam, through many periods of operation with many different names until now, BIDV has always been in the top of the largest banks in Vietnam.


bidv switchboard
BIDV is always in the top of the largest banks in Vietnam

BIDV's field of operation:



  • Bank with activities for installment loanmortgage loans, credit cards, savings...

  • Insurance: provides life and non-life insurance

  • Stock

  • Financial investment


Refer:



  • How many numbers is BIDV bank account number?

  • Instructions to register for internet banking BIDV


BIDV Hotline number to take care of customers 24/7


To meet BIDV's customer service staff, please call the Hotline number: 19009247


Specifically:



  • Hotline: 1900 9247 (private line, self-identifying priority customers – provided that customers use registered phone numbers)

  • Customer care call center: 024 2220 0588


hotline bidv
Customers can contact BIDV at the head office

Contact channels BIDV customer care


Other contact channels of BIDV:



  • Email: bidv247@bidv.com.vn (Support from 7:00 a.m. to 10:00 p.m. daily)

  • Website: bidv.com.vn (Chat function – support from 8:00 am - 11:30 am and 13:00 - 17:30 am from Monday to Friday, excluding holidays and New Year)

  • Facebook: facebook.com/BIDVbankvietnam (Support from 8:00am - 11:30am; 1:00pm - 5:00pm Monday to Friday, 8:00am to 12:00pm on Saturdays, Sundays, public holidays and New Year's Eve)

  • LinkedIn: linkedin.com/company/bidv

  • YouTube: BIDV

  • Fax number: (+84-24) 22200399

  • Head office address: 35 Hang Voi Street, Ly Thai To Ward, Hoan Kiem District, Hanoi City


BIDV bank card center hotline phone number 024 22200588


024 22200588 is the hotline of BIDV at the headquarters in Hanoi. Customers can contact this BIDV switchboard during business hours to be able to meet BIDV customer service staff directly.


Note: Hotline number 024 22200588 should only be used by customers in the Hanoi area. Ideally, customers can contact BIDV's customer service department via the switchboard number 19009247.


Find out the number of Citibank Customer Care 24/7


Toll-free BIDV bank switchboard number at branches


Hotline BIDV Hanoi
















































































BIDV Hanoi BranchAddressCustomer Service Hotline Number
Branch transaction basis 1Vincom number 191 – Ba Trieu street042.223.4234
Hong Ha BranchNo. 2A – Dai Co Viet street046.280.0116
Hoan Kiem BranchNo. 35 – Hang Voi street042.220.5228
Hai Ba Trung Branch70 Tran Dai Nghia Street043.628.4116
Quang Trung BranchPrime Center Building – 53 Quang Trung Street043.943.3033
Ba Dinh BranchNo. 18 – Nui Truc street – Ba Dinh(04) 3726 4014
The Hanoi branch4B – Le Thanh Tong street043.825.4609
Dong Da BranchNo. 11C – Cat Linh Street – Quoc Tu Giam Ward043.830.3939
Tay Ho branch47 Phan Dinh Phung Street043.728.5255
South Hanoi BranchNo. 1281 Liberation Road043.642.2878
Cau Giay Transaction OfficeNo. 263 – Cau Giay – Dich Vong – Cau Giay – Hanoi City043.755.6910
Le Van Luong Transaction OfficeNo. 81 Le Van Luong Street - Nhan Chinh Ward - Thanh Xuan District - Hanoi City043.773.4431
Nam Tu Liem Transaction Office1st floor - 21st floor - Le Duc Tho street - My Dinh - Tu Liem - Hanoi04.320.8668
Thanh Xuan BranchCenter Building – Thanh Xuan Trung – Thanh Xuan – Hanoi042.221.2866

Customer Care BIDV Ho Chi Minh
















































































BIDV Ho Chi Minh City BranchAddressCustomer Service Hotline Number
Exchange 24/6 Vo Van Kiet Street - Nguyen Thai Binh Ward083.821.4929
South SaigonNo. 01 Dinh Le Street - Ward 12083.943.5396
Gia DinhNo. 127 Dinh Tien Hoang Street - Ward 3083.510.1791
Ben ThanhNo. 85 Bui Thi Xuan Street083.925.5168
HCMC134 Nguyen Cong Tru Street - Nguyen Thanh Binh Ward083.829.0410
Phu NhuanNo. 203 Hoang Van Thu street083.844.3532
North SaigonNo. 290 Nam Ky Khoi Nghia street083.810.7511
Tan Binh271/273/275 Cong Hoa Street – Ward 13083.810.7507
East Saigon33 Nguyen Van Ba ​​Street - Binh Tho Ward083.722.1118
SaigonNo. 503/505 Nguyen Trai Street - Ward 7083.855.0330
February ThreeNo. 452/454 3/2 Street – Ward 12083.863.3555
Cho LonNo. 66Bis Ba Hom Street - Ward 13083.817.2994
West Saigon1st floor – No. 70 – Lu Gia . street083.866,9777 VND
BA Ria Vung TauNo. 24 Tran Hung Dao Street - Ward 1083.852,266

BIDV bank switchboard numbers in provinces




























































BIDV branches in other provincesAddress Hotline number
Hai DuongNo. 2 Le Thanh Nghi Street032.038.94873
hung YenNo. 240 – Nguyen Van Linh Street – Hung Yen Province032.138.63358
Hai PhongNo. 68/70 Dien Bien Phu Street - Hai Phong Province031.384.1475
Quang NinhNo. 737 Le Thanh Tong Street - Quang Ninh Province033.361.1102
peacefulNo. 80B Ly Thuong Kiet Street - Le Hong Phong Ward036.373.6284
Nam DinhNo. 92C Hung Vuong Street – Nam Dinh Province035.036.48634
Thanh HoaNo. 26 Le Loi Boulevard - Dien Bien Ward - Thanh Hoa Province037.385.2680
Phu QuyNo. 417 – Tran Hung Dao Street – Tan Phu Block – Hoa Hieu Ward097.167.7288
Ha TinhNo. 88 Phan Dinh Phung Street - Tan Giang Ward039.385.5587
Luong Ngoc QuyenGroup 27, Hoang Van Thu Ward - Thai Nguyen Province020.838.41697

Instructions to look up the phone number of BIDV's hotline number


To look up details and update the latest PGD, ATM and phone numbers of BIDV's branches, you do the following:


Step 1: Visit BIDV's Transaction Office/Branch/ATM lookup website.


Step 2: Enter an address in the area you want to look up and see the matches.


The returned results will tell you:



  • Branch namefor example: Sun Thong Nhat.

  • Address.

  • Trading hours.

  • Contact phone.


Shinhan Bank Customer Service Hotline phone number for 24/7 support


Contact forms for BIDV's switchboard


BIDV is one of the banks with the largest number of customers today. Therefore, in order to best support customers, BIDV implements many different forms of customer reception, including:



  • Hotline BIDV: 1900 9247

  • Email: Customers can send support requests to email bidv247@bidv.com.vn, the time to receive requests via email is from 8am to 10pm every day.

  • Fanpage: this is a newly deployed customer care channel. Customers can contact BIDV's Fanpage here

  • Automatic support channel (IVR): includes pre-set automatic answers when customers call BIDV hotline number

  • Online chat channel: Customers accessing BIDV's website can directly message the customer service staff on weekdays from Monday to Friday.


What do customers contact BIDV's switchboard for?


Customers contact BIDV hotline for many reasons:



  • Customers want to check ATM card account balance, credit card balance or want to look up information of recent transactions.

  • Customers want to know information about interest rates, records unsecured loancredit card limit...

  • Emergency card lock alert due to lost card.

  • Register Mortgage loan bank by red book, house…

  • Customers want to buy life insurance supported by BIDV.


And there are many other reasons for customers to contact BIDV call center. Hopefully through this article, customers can know the functions and fastest way to contact BIDV Customer Care Hotline.


Main function of BIDV customer care phone number


Referring to the switchboard or hotline, we all understand that it is a hotline where customers will be supported with all service questions. Similarly, BIDV switchboard or BIDV Hotline number is the communication channel between customers using services and BIDV's customer care staff.


Consulting and providing information



  • Provide more information about products and services.

  • Guide customers to register for services provided by BIDV such as mortgage loans, opening cards, BIDV unsecured loans.

  • Provide information about BIDV's exchange rate, fee schedule, ATM location, branch network, BIDV savings deposit interest rate.

  • Interest rate consultation, registration documents, service registration process.

  • Balance information, account number.


Electronic bill payment service


BIDV supports electronic bill payment, the popular ones are:



  • Payment for electricity and water services.

  • Book tickets.

  • Pay postpaid phone charges.


Money deposit



  • Transfer money domestically and abroad.

  • Transfer money via Banking, via ID card.

  • Transfer money to another bank.

  • Transfer money at an ATM…


Card service


Support for risks and incidents such as: Swallowing the card, locking the card in an emergency, suspending the use of the bank's services, consulting on opening ATM card BIDV


Other services


Support and advice on issues of registering for BIDV Online service, automatic fees, interest, savings, registration borrow money online and many other services.


Note when contacting BIDV's toll-free number


Before contacting BIDV's Customer Care Center, you must note the following issues:



  • Prepare all required information and personal information such as: Card number, ID card, date of birth...

  • Check the battery status of the phone to avoid disconnection during information exchange.

  • Prepare a pen and paper, or a device to save important information.

  • Follow the instructions to go to the relevant department for the fastest support.


Is customer care service through BIDV's switchboard good?


BIDV's switchboard is appreciated by many customers because of the following advantages:



  • Served 24 hours a day and 7 days a week.

  • Customers can actively contact anywhere, at any time.

  • Professional staff, dedicated customer care.

  • Can quickly contact to lock the emergency card when having unexpected problems such as detecting fraud or theft, helping customers to protect their assets even outside of office hours.

  • Serving a variety of necessary issues for customers.

  • All transactions through the 24/7 Customer Service Center are secured according to regulations.


Some questions when contacting BIDV Hotline 24/7


Is there a fee to call BIDV's switchboard?


When contacting BIDV's switchboard number, customers will not incur any costs.


Does BIDV bank switchboard work on Saturdays, Sundays and public holidays?


The answer is YES: In addition to weekdays, the hotline is always available 24/7 including weekends and holidays


Conclusion


BIDV Call Center is considered as one of the best customer care channels in the banking sector today. If you have any questions while using BIDV's services, please contact us immediately for the fastest support.


Refer:



  • Call Center VIB

  • Hotline FE Credit

  • Call Center Agribank


Information edited by: banktop.vn


































































4.7/5 - (3 votes)

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Diệp Quân
Nguyen Manh Cuong is the author and founder of the vmwareplayerfree blog. With over 14 years of experience in Online Marketing, he now runs a number of successful websites, and occasionally shares his experience & knowledge on this blog.
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