What is LiveBank TPBank? Functions, how to register and use

Surely we have come across slogans somewhere such as: "Open a super speed card, 5 minutes is available", "withdraw money by fingerprint", "touch for 1 second to withdraw money". Those are the slogans when it comes to LiveBank TPBank. Up to now, TPBank is the only bank providing LiveBank service.

So What is LiveBank TPBank? What are the functions, how to register and use them? Surely that is also the curiosity of many people. Follow the article below, we will help you solve this problem in the most detailed and accurate way.

What is LiveBank TPBank?

LiveBank TPBank is an online transaction model that operates 24/7, customers can perform almost all transaction needs with the bank without any time restriction thanks to the application of the latest technologies. In the world.

With LiveBank TPBank, customers can perform all activities such as transferring money, withdrawing money, depositing savings, opening a bank account, paying via the internet, etc., anywhere without going to a bank transaction office. row.

Also because LiveBank TPBank operates intelligently online 24/7, all operations on the system are completely automated, without human intervention. Therefore, customers can do it at any time on weekdays, or even weekends and public holidays.

The special thing here is that all features are installed on a very modern machine, which makes the customer's transaction process simple, fast and extremely convenient.

Learn how register for SMS Banking TPBank detail

Outstanding features of LiveBank TPBank

Open a 24/7 online payment account

The conditions for opening a successful online payment account are extremely simple. With just ID/CCCD/Passport, customers can easily open an account within 5 minutes without going to TPBank's transaction office.

Open TPBank savings book

This way of opening a savings book is carried out with a simple procedure, saving time and especially, customers will receive a more favorable interest rate than the traditional deposit method.

Delivery of cards to receive immediately

Normally, after registering, customers have to wait about 2 weeks to receive the card. But for Livebank TPBank, customers will receive the card immediately without having to wait.

Deposit or withdraw cash without visiting the branch

Customers can easily deposit or withdraw cash into their TPBank account or any other bank at any time.

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Instructions on how to open a LiveBank TPBank card account

To register to open a LiveBank TPBank card account, customers need to prepare their ID/CCCD/Passport, then follow the steps below:

Step 1: Customers go to the nearest TPBank ATM
Step 2: Select the "Open an account" feature at the automatic trading system. Immediately, customers will be connected to TPBank staff remotely via webcam.
Step 3: Customers present ID/CCCD/Passport via scanner. The bank staff will verify the information, then the customer will be guided to complete the operation of filling in the necessary information.
Step 4: After completing the information, the customer proceeds to check again. And click Confirm if your information is correct.
Step 5: The customer takes a portrait photo according to the instructions on the screen. Of course, TPBank staff will also assist customers with this part.
Step 6: Customer performs fingerprinting. The machine will then print the information automatically. The customer receives the printed sheet from the machine, signs it and returns it to the scanner in the direction of the arrow. The machine will scan the information and collect the form.
Step 7: Customers wait within 2 minutes, TPBank staff will confirm and notify customers of successful LiveBank account opening.
Step 8: Customers receive LiveBank ATM cards through a unique card slot.

Video tutorials:

[embed]https://www.youtube.com/watch?v=wgjijQBG4rQ[/embed]

The most detailed way to use LiveBank TPBank

Activate TPBank LiveBank card

Step 1: Customers text with the following syntax: TPB PIN send 8089 (VND1,000/message) to receive electronic pin code and activate card.
Step 2: Insert the TPBank LiveBank card into the card slot in the direction of the arrow.
Step 3: Select any language.
Step 4: Enter the new Pin code, select Change pin and inquire about the account.
Step 5: Enter new Pin code, perform Pin code confirmation for the 2nd time.
Step 6: The message of successful Pin code change will be displayed on the screen.

Withdraw fingerprints

How to withdraw money with LiveBank TPBank will not need to use a password, but will use fingerprints to make. Customers use previously registered fingerprints, enter OTP password to withdraw money.

In addition, customers can easily register additional fingerprints right on LiveBank machines. And customers can default to use fingerprints to withdraw money for the next transaction.

Video tutorials:

[embed]https://www.youtube.com/watch?v=u_i2XBVG_9w[/embed]

Pay in cash

If you want to deposit money into your bank account but don't want to waste time going to TPBank, you can go to TPBank's LiveBank ATM systems to deposit money. Here, you will be supported to pay within minutes with a few simple steps as follows:

Step 1: Customers go to the nearest LiveBank TPBank ATM location. Then, insert the card in the direction of the arrow into the card reader slot.
Step 2: Select Vietnamese language, click on Top up. The customer follows the on-screen instructions to execute the transaction.
Step 3: Customer places money in the receiving slot on the machine system.
Step 4: The customer checks the information again and clicks Confirm.
Step 5: Complete the transaction.

Video tutorials:

[embed]https://www.youtube.com/watch?v=fnmGNPgWdBk[/embed]

List of locations to place LiveBank TPBank

From the initial 50 points in 2007, TPBank has now put into operation more than 330 LiveBank points nationwide.

LiveBank TPBank location in Hanoi

LiveBank Bat Su: No. 54 Bat Su, Hang Bo Ward, Hoan Kiem District, Hanoi
LiveBank Head office: TPBank building, 57 Ly Thuong Kiet, Hoan Kiem District, Hanoi
LiveBank Hoa Lac: Software Park – Hoa Lac Hi-Tech Park, Km 29 Thang Long Avenue, Thach That District, Hanoi
LiveBank Pham Hung: FPT Building, Duy Tan Street, Cau Giay District, Hanoi
LiveBank Ngoc Khanh: 29 Nguyen Chi Thanh, Ba Dinh District, Hanoi
LiveBank Ha Thanh: No. 2 Chua Boc, Dong Da District, Hanoi
LiveBank Dinh Cong: 104 Dinh Cong, Hoang Mai District, Hanoi
LiveBank Golden Land: 275 Nguyen Trai Street, Thanh Xuan District, Hanoi
LiveBank Xa La: Lot No. 6 BT12, Xa La Urban Area, Ha Dong, Hanoi
….

LiveBank TPBank location in Da Nang

LiveBank FPT Complex Danang: FPT City, Hoa Hai Ward, Ngu Hanh Son District, Da Nang
LiveBank Hoang Dieu: 475 Hoang Dieu, Hai Chau District, Da Nang
LiveBank Nui Thanh: No. 378 Nui Thanh, Hai Chau District, Da Nang
…

LiveBank TPBank location in Ho Chi Minh City

LiveBank Hung Vuong: Hung Vuong Plaza Building, 126 Hung Vuong, Ward 12, District 5, Ho Chi Minh City
LiveBank Truong Son: Helicopter Building, 39B Truong Son, District, Tan Binh, Ho Chi Minh City
LiveBank Ben Thanh: 108 Nam Ky Khoi Nghia, Ward 5, District 3, HCMC
LiveBank Tan Binh: 301 Nguyen Van Troi, Tan Binh District, Ho Chi Minh City
LiveBank Au Co: 16 Au Co, Tan Phu District, Ho Chi Minh City
….

In addition, in most provinces and cities, there are LiveBank TPBank locations to serve the needs of customers across the country.

Fee schedule for using LiveBank TPBank

The fee schedule for using LiveBank TPBank is regulated as follows:

STT	Transaction	Tariff
	Open TPBank account	Free
	Withdrawal of LiveBank TPBank	Free
	TPBank LiveBank account maintenance fee
	Regularly active account	Free
	Account after 6 months of inactivity	5,000 VND/month
	Accounts below the minimum balance for accounts used for credit card debt collection	Free
	Accounts below the minimum balance for other Regular Accounts	5,000 VND/month

Common errors and troubleshooting when using LiveBank TPBank

Having problems during the use of LiveBank TPBank is definitely inevitable. However, customers please stay calm and handle them in the following way.

Common mistake

Documents cannot be scanned to open an account

The machine does not recognize, cannot take pictures of faces

Fingerprint is not recognized when making a withdrawal transaction

When paying cash at LiveBank TPBank, the machine does not accept money and refunds

Withdraw money at LiveBank TPBank, the machine does not release money

TPBank ATM card was swallowed into the machine

Troubleshooting

Directly notify the bank staff on duty at the machine room (if any)
Contact TPBank's Hotline at 1900 58 58 85
Press the Call to switchboard button to be supported by the teller on the LiveBank machine screen there

Can LiveBank TPBank trade on Saturdays and Sundays?

As introduced above, LiveBank is like an online bank where customers can make transactions without having to go to the bank. Here, customers can make transactions anywhere and anytime.

And to meet the maximum needs of customers, the LiveBank TPBank system operates 24/7, including Saturdays and Sundays. Besides, customers can also interact with support staff whenever needed.

Is LiveBank TPBank open on Holidays and Tet?

Because the system is fully automated, LiveBank TPBank also operates throughout the holidays, including weekends and holidays.

TPBank is the only bank that is open during Tet holidays. With TPBank, customers are always served attentively and fully with their banking transactions from depositing/withdrawing cash, registering for issuance and receiving ATM cards immediately at LiveBank system during Tet to bring good luck.

According to folklore, what you do in the new year will bring good luck for the whole year. In addition to collecting fortune and praying for peace, now, customers can perform a transaction such as opening a bank account, receiving an ATM card, opening a new savings account with the service of the system. Automated banking system – LiveBank TPBank.

Conclude

Hope the above article has brought you useful information about LiveBank TPBank. It can be seen that this is an extremely useful service and in line with current trends. So what are you waiting for, go to the nearest LiveBank TPBank to open an account today.

Information edited by Lamchutaichinh.vn