Need to change BIDV bank phone number after losing or not using the old phone number. This helps ensure communication is maintained and the account's verification code is received.
Smart Banking BIDV brings customers many different utilities during use. When registering for this utility, you need to have the owner's phone number to link the service. The task is to notify and receive the OTP code verification code every time a transaction. But in case the customer no longer uses the old phone number, it is necessary to change the BIDV Smart Banking phone number. If not changed, OTP codes will not be received in each transaction.
There are many customers who do not know how to change their BIDV Smartbanking phone number online. If you don't know what to do, let's Thongtinbank.com Go find out the instructions right below this article.
Summary
About BIDV Smart Banking
BIDV Smart Banking is an electronic banking utility service that provides customers with many features in account management and online transactions. With BIDV Smart Banking, all transactions such as money transfer, account inquiry, savings deposit, exchange rate lookup... are done online on the bank's application.
And this application also brings many other features as follows:
- Check online payment account information.
- Bank account statement, transaction history according to the desired time.
- Deposit online with high interest rates.
- Borrow money from banks with online loan products on the app.
- Transfer money to BIDV bank accounts and affiliated banks.
- Pay bills for electricity, water, internet...
- Buy air tickets, train tickets, book rooms, eat meals…
- Withdraw money without using BIDV ATM card, scan QR code to pay bills and withdraw money.
There are many other features that BIDV Smart Banking can bring to users. But some transactional features will not work without the associated phone number. Typically, a money transfer utility, when sending money, you need an OTP code to confirm it to be able to transact. Therefore, you need to change your BIDV Smart Banking phone number.
What is the phone number associated with Smart Banking BIDV?
As you know, when registering for BIDV Smart Banking service. Bank staff will ask you to fill in the official phone number for the purpose of linking to your bank account and Smart Banking service. The phone number in this case acts as an intermediary between the bank and the customer.
Without a linked phone number, many features of BIDV Smart Banking cannot be performed. Since there is no OTP to authenticate the transaction, the system will not process transaction requests when necessary. Therefore, as soon as you lose or change to a new phone number, please proceed to change BIDV Smart Banking phone number.
Instructions to change BIDV's phone number
You can change your BIDV bank phone number by following these steps. Note that the bank only supports direct exchange at the transaction office. If you want to change, you need to bring your ID to the bank, not online.
- Step 1: The account holder brings his/her identity document to the transaction office of BIDV.
- Step 2: Inform the staff about the change of phone number at the counter when it's your turn.
- Step 3: Fill in the personal information and new phone number and paper form provided by the staff.
- Step 4: When finished, record and return the paper attached to the identity card or citizen identification.
- Step 5: The trader will check and confirm the information, then make changes on the system.
Immediately after the successful change, there will be a message about the new linked phone number. You are now allowed to use the new linked phone number for transactions. The old phone number has been removed and is no longer associated with your account.
Conclusion
Changing BIDV's phone number is not difficult at all. You just need to bring your ID to a BIDV bank branch to complete the procedure. Good luck!
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