Using Airpay e-wallet to shop online on Shopee is very popular nowadays. But how to delete an Airpay account when there is no need to use it, not everyone knows. The following article Banktop will guide you How to delete an Airpay account? safe, fast on Shopee payment gateway.
Can I delete my AirPay account permanently?
If you no longer need to use your AirPay account on the Shopee payment gateway, you cannot permanently delete the account. You can call directly instead Airpay switchboard to request an account freeze.
Although it is not possible to permanently delete an AirPay account on the Shopee payment gateway, you can delete the Shopee account associated with the AirPay wallet. In case you want to register an AirPay account with another phone number, you can call the operator for assistance in changing a new phone number, not deleting the previously registered personal information.
Find out how to cancel a Shopee order after paying Airpay in the most detailed way
How to remove AirPay account from Shopee payment gateway
Although it is not possible to delete an AirPay account from the Shopee payment gateway, you can delete the card/bank account associated with AirPay e-wallet on Shopee. The specific steps are as follows:
Delete on Shopee mobile app
- Step 1: Open the Shopee app on your phone.
- Step 2: Select “Wallet”.
- Step 3: The application will then display the current wallet balance, previous transactions and cards associated with the AirPay e-wallet. To delete the card/bank account associated with the AirPay Shopee e-wallet, click on the card on the AirPay interface that has just appeared.
- Step 4: Then the screen displays the Account information interface, at the top right corner of the phone screen you click the 3 dots next to Account information.
- Step 5: Click Next to Disconnect from this account.
That's it, you have deleted the card/bank account linked to the AirPay Shopee e-wallet already.
Delete on the computer
You cannot delete your AirPay account from the Shopee payment gateway on your computer, you can only delete it on your smartphone.
What is an e-wallet?
Instructions to delete ShopeePay wallet account
You cannot permanently delete your ShopeePay account through any of the features available on the app. The only way you can do to delete your ShopeePay wallet account is to contact ShopeePay support, but this is not necessarily successful.
If you are worried that your ShopeePay wallet will be deducted and do not want to make ShopeePay-related transactions anymore, you can cancel all links with the bank to avoid the case that the application automatically deducts money when using ShopeePay.
- Step 1: Open the ShopeePay application and then select the Wallet item.
- Step 2: Tap on the Bank you linked to Shopee then Click on the 3 dots icon in the top right corner.
- Step 3: Select Disconnect from bank account => Agree.
- Step 4: Finally, you just need to enter the PIN code, so you have successfully deleted your ShopeePay wallet account.
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Should I delete my AirPay account?
Because AirPay has verified information and listed with trust, you cannot cancel or delete your AirPay account. You will only be able to delete your AirPay account when the information has not been verified. Then you just need to log in to AirPay e-wallet and then delete the account.
For AirPay accounts that have been verified, you need to contact the hotline at 1900 6906 for support.
When should I delete my Airpay account on Shopee payment gateway?
Change your phone number, do you need to delete your Airpay Shopee account?
To use an Airpay account on Shopee, you need to register a phone number that is the owner's registered number with the bank linking the wallet. Therefore, when you change your phone number, you can choose to delete your AirPay Shopee account. However, this is not necessary because you can call AirPay's switchboard to request a new phone number change.
Note: If you want to change the phone number associated with Airpay Shopee, that phone number must match the number associated with the bank account.
If I lose my phone, do I need to delete my Airpay Shopee account?
If you unfortunately lose your phone on which you are storing your bank account and AirPay Shopee account, it is best to use another device to log in and delete your e-wallet account, to avoid being hacked. bad use up money in the account.
Is there a fee to delete an Airpay Shopee account?
Deleting your Airpay Shopee account is completely free. However, before deleting your Airpay Shopee account, you should withdraw all the money to your bank account, to avoid frozen and unusable money.
Can I re-register my Airpay Shopee account?
As mentioned above, you cannot delete your Airpay Shopee account, but in fact this is just the action of freezing the account. Therefore, if you need to use your Airpay Shopee account again, just call the switchboard to request to unlock your Airpay account.
In short, when you no longer need to use Airpay Shopee, please request to freeze your account. And when you need to use it, just reopen that frozen account without having to re-register from the beginning.
Conclude
So above, Banktop has shared with you how to quickly, simply and safely delete your Airpay account. Hopefully, the article has provided you with useful information and know how to delete Airpay when you see an abnormal account as well as reopen the account when needed. Good luck.
Information edited by Banktop.vn
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