How to cancel (delete) Viettelpay account quickly and easily 2022

If you do not need to use the service, customers need to actively cancel Viettelpay. Canceling the service is very simple and easy, you can do it right on the application. If you don't know how to do it cancel (delete) Viettelpay account Please refer to the article below.

Find out what is ViettelPay account?

Viettelpay is an online payment application developed by Viettel to help customers make transactions quickly. Although just launched, Viettelpay has been chosen by many Vietnamese consumers.

When downloading Viettelpay application, customers will have to register for a separate account to store information. At the same time to confirm the link with bank accounts, for easier deposit and withdrawal. If customers no longer need to use the service, they can cancel and delete their Viettelpay account right on the app.

Instructions to link Viettelpay with detailed bank cards from A - Z

Why should I cancel (delete) my Viettelpay account?

Viettelpay application - Viettelpay e-wallet is very convenient for consumers by supporting customers to make smart payments, minimizing payments in cash. But canceling (deleting) an account when not in use is necessary to:

Minimize the case of account theft, especially when the phone is lost

Help customers avoid account maintenance fees as well as other unnecessary fees

Conditions to delete ViettelPay account

To cancel Viettelpay e-wallet, customers also need to meet the following conditions:

Can only delete Viettelpay account at Viettel service counters

When deleting an account, you need to bring your citizen ID

Need to bring the application to delete Viettel account according to the form provided by Viettel

The most detailed way to delete ViettelPay account

To cancel Viettelpay quickly, customers need to follow these 3 steps:

Step 1: Customers bring ID/CCCD to the nearest Viettel transaction counter to request for account deletion

Step 2: Viettel staff will receive your request and provide a registration form to delete your account. You need to fill in the correct information on the form

Step 3: Staff receives the customer's Viettelpay account cancellation request and processes the account cancellation request.

With only 3 simple steps above, customers can cancel Viettelpay account easily. You will not need to provide too much personal information when performing this account cancellation procedure.

Viettelpay's regulations when deleting accounts

Easy to use Viettelpay to pay for smart services

For customers who want to cancel Viettelpay, they need to understand Viettelpay's regulations as follows:

The person who makes the request to cancel Viettelpay must be the person who registered - registered the owner. So when going to Viettel offices to request service cancellation, you must bring the original ID/CCCD

Provide accurate information about the account holder and the reason for not using the service

If there is still money in your Viettelpay account, the staff will convert it to cash and pay you. If you forget, it will be difficult to complain to resolve and handle

Deleting an account is completely different from deleting the Viettelpay application on your phone. Just like other e-wallets, when you register to use, all customer information will be stored. Only when you request to cancel the service will the provider delete the record.

Notes to remember when deleting ViettelPay account

Problem cancel Viettelpay It needs to be done by the account owner, so you can't ask someone else to do it for you

If you still have money in your account, you need to immediately ask the staff to refund it in cash

Once you've deleted your account, you won't be able to use it anymore, even if you reload the app on your phone.

If you need to use the service, you have to go to the nearest Viettelpay unit to register to use it again

Some related questions when deleting ViettelPay account

Is there a fee to delete ViettelPay account?

When customers request to cancel Viettelpay, they will not have to pay any fees. When you no longer need to use the service, you can go to the nearest Viettelpay facility to cancel the service.

For customers who use Viettelpay service but stop operating within 6 months, it is necessary to maintain an account of 11,000 VND.

Can I cancel my ViettelPay account for transactions?

When it's done cancel Viettelpay the customer will no longer be able to use the service. tip includes the services of top-up, withdrawal, money transfer, bill payment, etc. It means that when customers cancel Viettelpay account, the account will be completely disabled. If you want to continue using the service, you need to re-register for the service.

Can I re-register ViettelPay account?

After canceling Viettelpay, but customers need to use it again, re-sign the use contract, they can still register again. This second registration is still free, but it takes time to go directly to the store to register.

Can the remaining money in Viettelpay be refunded when deleting the account?

In case the customer's account has money but the customer still needs it cancel Viettelpay then the amount will be converted to cash. You need to raise this issue with the staff in order for the staff to assist. In case both customers and employees forget money in their accounts, the problem of arrears is quite difficult. Please pay special attention to the money in the account before canceling Viettelpay.

Conclude

So we have helped you better understand how cancel Viettelpay utility with simple operation. Hope these sharing will bring you useful information. Good luck with your cancellation!

Information edited by Banktop.vn