Vietcombank Online bank accounts bring many conveniences to users. However, many people only have the habit of using ATM cards, rarely using online operations. Over time, they will forget their bank account name. When you need to use it, you will be in trouble and cannot log in to pay.
So how when Forgot your Vietcombank Internet Banking username?
What is Vietcombank Internet Banking username?
VCB Internet Banking username is one of the information that Vietcombank provides to you when opening an account or registering for online banking at the bank. Along with the password, VCB Internet Banking login name is the personal information that you need to remember to be able to log in and use the service. Internet Banking Vietcombank on the web platform.
Note that they are not your account numbers. Many people confuse their name, online account password, ATM password and account number. From then on they get tangled up and easily Forgot your Vietcombank Internet Banking username.
Note:
- You will receive VCB Internet Banking Username right at the counter after successful registration.
- For individual customers: Vietcombank only grants 01 unique Username and you can only change it once.
- For institutional customers: Vietcombank provides up to 03 Usernames with the same rights (for inquiry service packages) and up to 20 Usernames with different powers (for payment service packages). maths).
Reference: How to recharge Vietcombank phones
What happens if I forget my Vietcombank username?
When logging into the Internet Banking system and entering the wrong username, there will be 2 cases:
- Entered wrong 1 time: The system will report an error and display red letters for warning
- Wrong input 5 times: Your VCB Internet Banking account will be locked immediately, unable to make any transactions and you need to contact Vietcombank's support switchboard for assistance in unlocking your account.
Forgot Vietcombank username (VCB-iB@nking) what to do?
Contact your bank when you forget your Vietcombank Online username
Many people only have the habit of using their cards at ATMs. They rarely use online banking services. In addition, the login name the bank provides for one is a rather difficult sequence of characters to remember. So through a person who has not used it for a long time, you will forget both your login name and password.
When you forget your username, all online activities will not be able to be used. However, people transferring money to the account number, withdrawing cash at ATMs can still operate normally. When forgot Vietcombank username You need to contact the bank staff for assistance.
Recover Vietcombank Internet Banking username via call center
The first way, please call Vietcombank's switchboard to notify and receive instructions. The bank will discuss with you to find your username. However, for security reasons, you may not be able to get your username by calling, only instructions on how to do this fastest.
Number Vietcombank switchboard 24/7 contact: 1900 54 54 13
Normally, to retrieve VCB Internet Banking login name, the support staff will ask you to provide some basic information as follows:
- First and last name
- Date of birth
- ID/CCCD number, place of issue, date of issue
- The phone number that you have registered with the bank
- Your Vietcombank bank account number
- Current amount in the account
After confirming you are the account holder, the support staff will proceed to re-issue your login name.
Visit the branch to retrieve your Vietcombank Online username
In case you cannot get your username by calling the hotline, you will need to use this method. At this time, users need to go to Vietcombank's branches and transaction offices for support. You don't need to go to the same branch that previously created your account.
Instead, users just need to go to any nearest Vietcombank branch. Here, the bank staff will confirm some information to get your account name back. This is the best way to be able to retrieve the username when unfortunately forgotten.
The procedure to retrieve the Vietcombank Online username at the branch is as follows:
- Step 1: Bring your ID to the nearest Vietcombank branch
- Step 2: Fill in the application for re-issuance of the login name and give the ID card to the teller for support
When visiting a branch, customers should pay attention Vietcombank working hours to avoid wasting time.
Note when using Vietcombank Online to avoid losing login information
Vietcombank login account can be used on many devices such as computers, phones, etc. Therefore, you should not borrow a stranger's phone to log into your account. In addition, password information is absolutely not disclosed to any stranger. If a stranger can log into your bank account, it will be very dangerous. Even if the ATM card is in your hand, crooks can still pay with money in your account.
After receiving your password from your bank, you should change this information immediately. Users should create a new password that is easy to remember and known only to them. Currently, on the Vietcombank app, the login name change mode has been installed. Instead of having to remember a long string of random characters, you can change the name to make it easier to remember. This will keep you from getting forgot Vietcombank username because it's too hard to remember.
With VCB Digibank, you only need to use 01 username and 01 unique password to log in to the service. In there:
- user name VCB Digibank: Is the login name to the old VCB Internet Banking service
- Password VCB Digibank: Is the password to log in to the old VCB Internet Banking service.
Reference: Vietcombank savings interest rate
Conclude
When Forgot your Vietcombank Internet Banking username, you shouldn't be too worried. Username can be retrieved if you know how to contact Vietcombank staff. When you forget your username, the amount of money in your bank account remains the same. In addition, the user's card can still receive money transfers and withdraw cash as usual.
Information edited by: banktop.vn
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