What is VPBank username?? In the article below, Thongtinbank.com will explain this concept. At the same time, I will guide you to get back your VPBank ID when it is unfortunately forgotten.
What is VPBank online username?
VPBank username is the account name used to access Internet Banking or Mobile Banking, VPBank NEO of Vietnam Prosperity Commercial Joint Stock Bank. This name was created by the customer's preference while registering for VPBank's e-banking service.
According to VPBank's announcement from August 10, 2019, VPBank Internet Banking service will not use phone number as VPBank NEO account name. This means that your phone number is not your VPBank username. This name will be created according to the wishes of the customer.
If from September 10, 2019, if customers do not change their new username, they will no longer be able to use VPBank online.
Forgot your VPBank online username, what to do?
If you have not registered a new VPBank online account name, please go to the nearest VPBank branch to register. If you have already registered but unfortunately forgot, you can follow the steps below to get it back.
Method 1: Call VPBank switchboard number
Any questions or concerns about VPBank. You all call the switchboard number 1900 54 54 15 Press 4 to see a counselor. They will ask you to provide personal information then send a user ID on a message to you.
Method 2: Go to the nearest VPBank branch
Or to get back your VPBank username, please go to the nearest VPBank bank. When you go, remember to bring identification to apply for a forgotten user ID. Note that only the account holder is eligible to do these operations.
Retrieving your username is completely free, no cost, everyone.
- Step 1: Bring your identity card or citizen's identity card to VPBank's branch.
- Step 2: Notify the teller about forgetting the login name.
- Step 3: You need to fill in your personal information on the paper provided by the staff.
- Step 4: A new username will be created according to your wishes. You should now be able to use this name to log in.
How to change VPBank online username?
If your username is too hard to remember. To avoid forgetting, you can change your username on the NEO app at home.
Step 1: Log in to VPBank NEO and click on Settings > Select Rename login.
Step 2: On the main screen, you need to enter a new username.
Note:
- Username required without spaces
- The length is from 6 to 50 characters.
- There are no special characters except the @ character or comma, period.
- Do not set the login name in a sequence like 111, 123, aaa, bbbb.
Step 3: Review the username and press Confirm.
Step 4: OTP code is sent to you, enter this code to complete the transaction.
So we already know What is VPBank username? already. This is the account name of VPBank's e-banking service created by the customer during the registration process. Without this ID, the account holder will not be able to access the e-banking utility to manage the account.
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