input license here

SERVICE LEVEL AGREEMENT (SLA)


BKNS commits to service quality (Service Level Agreement - SLA) with monthly operating time of the service as follows:


















































ServiceUptime commitmentMaximum Downtime (minutes)

Hosting Linux cPanel


Hosting Linux DirectAdmin


Windows Hosting


Hosting SEO


WordPress Hosting


99.9%43
Cloud Email Hosting99.9%43
Email Relay99.9%43
Email Server

Cloud VPS SSD


Cloud VPS SSD SEO


Cloud VPS MMO


99.9%43
Cloud VPN99.9%43
DNS Domain Name Resolution Server99.99%4
Server (Server)99.9%43

The monthly uptime of the service is calculated using the formula:












43200 – Minutes interruptedX 100
43200

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Diệp Quân
Nguyen Manh Cuong is the author and founder of the vmwareplayerfree blog. With over 14 years of experience in Online Marketing, he now runs a number of successful websites, and occasionally shares his experience & knowledge on this blog.
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