BKNS commits to service quality (Service Level Agreement - SLA) with monthly operating time of the service as follows:
Service | Uptime commitment | Maximum Downtime (minutes) |
Hosting Linux cPanel Hosting Linux DirectAdmin Windows Hosting Hosting SEO WordPress Hosting | 99.9% | 43 |
Cloud Email Hosting | 99.9% | 43 |
Email Relay | 99.9% | 43 |
Email Server | ||
Cloud VPS SSD Cloud VPS SSD SEO Cloud VPS MMO | 99.9% | 43 |
Cloud VPN | 99.9% | 43 |
DNS Domain Name Resolution Server | 99.99% | 4 |
Server (Server) | 99.9% | 43 |
The monthly uptime of the service is calculated using the formula:
43200 – Minutes interrupted | X 100 |
43200 |
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