Warning: Messaging Apps (OTT) Scams & Measures - Tech Support Center

The use of phishing messages is not too new in the category of Hi-tech scams. However, in addition to using email and SMS messages, phishing messages are still active on messaging applications (OTT). Frauds via messaging applications are now being recorded more and more. Join Mat Bao to learn about how it works & how to prevent this problem.

According to Kaspersky statistics the majority of malicious links are sent via WhatsApp (89.6%), followed by Telegram (5.6%), Viber in third place with 4.7% and Hangouts not yet arrived first%…

This phenomenon is explained by the increasing popularity of messaging applications. And users started using messaging apps (OTT) more than social networks. That means that OTT scams are happening more and more.

Signs of identifying fraud via OTT

The majority of OTT scam messages usually have the same content stating that the user has become a lucky customer. Ask them to go to the link provided to fill in the information to receive the gift. After entering all the information, the website will automatically go to the notification. This notice requires you to pay a certain amount to receive the gift. Usually, it will be unprofessional payment channels such as phone scratch cards, transfer via personal STK, etc.

Fraud via OTT is generally a less sophisticated form. Users can easily recognize the lack of professionalism. However, due to the increasing number of users of messaging applications. Prevention now is absolutely essential.

A sample of phishing messages pretending to be Zalo

Preventing scams via messaging apps

To minimize the risk of being scammed through OTT scams and receiving malicious links in messaging apps, Mat Bao recommends:

Be alert and look for typos or other unusual errors in the included links.
Do not share strange links without knowing the source. Scammers often ask users to share malicious links with friends, which then spread to many other users. Please be careful before sharing any information with your friends. To avoid them becoming victims of OTT scams.
Even when receiving a message from a loved one asking to click on the link. Beware that their account may have been hacked as well. And do not click on links and attachments without knowing the sender's intent.
Install a trusted security solution and follow the recommendations. Security solutions will automatically solve most problems and alert you if necessary.

Above are some shares from Mat Bao about scams via OTT. With the desire to equip Internet users with knowledge as well as uphold the spirit of preventing high-tech fraud.

Source: Eye of Storm synthetic