Instructions to fix sending mail not saving to sent folder on Outlook software - Technical Support Center - Insurance Finances

When setting up email on outlook use Email , many users have problems sending mail, the mail is still sent successfully, but the outgoing mail is not saved in the folder sent, affecting Email user experience.

Here I will guide you how to fix the above problem as follows:

When you check you will check again in 2 ways as follows

Way 1

B1: Open Control panel on the computer

B2: Search Mail > choose Mail Outlook (Mail 32Bit)

B3: Choose Email Account

B4: Double Click Enter the email address you need to check

B5: You choose More Settings

B6: You will unchecked in the "Do Not Save Copies of Sent Items“

Then you try to check sending the email again to see if the email has been saved or not?

Way 2

B1: You start Outlook up then select File

B2: You choose item Options

B3: At this interface you choose Mail > scroll down to section Save Message

Here, you should pay attention to click on these 3 items as shown in the picture,

• You do not select your mail when sent will not be saved.
• You click on your email will be saved.

Note: Because this is a function of Outlook software, if you open the function that does not save mail when sending, your mail will not be saved, so when you open this function, use should be considered when using and Your email data during the time of opening this function will not be able to be retrieved.

Good luck !

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